Testimonials

See what our clients and their policyholders have to say about Premiere Services.

Your Concierge Claims Service

Trusted Since 1991

“I was very happy the techs were able to re-set the TPMS. Everyone was friendly and helpful!”

Rita G.
Wheel & Tire Claim

MARCH 2024

“I like how they work with customers.”

Lionzo A.
Catalytic Converter Claim

MARCH 2024

“Thank you for staying in contact with and keeping me updated, but most of all thank for your speedy service.”

Keisha B.
Wheel & Tire Claim

MARCH 2024

“Premiere was able to take care of everything and made my very unpleasant experience to go very smoothly. I’m very satisfied.”

Eli M.
Catalytic Converter Claim

MARCH 2024

“Thanks for the prompt calls. Thanks for working the shop I suggested. The shop was keen on getting me back on the road. BTW shop did the installation of a cat shield I bought for free, so was happy for that.”

Yuzo K.
Catalytic Converter Claim

FEBRUARY 2024

“Great communication and fast turn around.”

Melissa R.
Catalytic Converter Claim

FEBRUARY 2024

“Thank you very much Premiere Services for how easy it was to repair my vehicle everything was fast and easy.”

Marcos A.
Catalytic Converter Claim

FEBRUARY 2024

“Everyone was kind and professional. We come to you to get help under stress and with a broken heart. You welcomed me with a serious conversation and the solution of an installed catalytic converter. Thanks”

Yolanda T.
Catalytic Converter Claim

JANUARY 2024

“They are quick and very helpful.”

Sulinda J.
Catalytic Converter Claim

JANUARY 2024

“I am very satisfied with the technician that was sent out to complete my repair, he was very courteous and professional. He was quick and knowledgeable about what needed to be done. I am pleased with the courtesy and professionalism I was greeted with during each of my transactions with Premiere.”

Nicholas M.
Wheel & Tire Claim

JANUARY 2024

“Did a quick and good job on the repair. Also advised about catalytic converter shield to prevent future thefts possibly.”

Linda W.
Catalytic Converter Claim

JANUARY 2024

“Every interaction has been positive. Great communication leading up to service by Jesus. I believe it was Nathan who fixed my tires. He was efficient, patient, and very nice. Thank you.”

Kent K.
Wheel & Tire Claim

JANUARY 2024

“Kept in contact every step of the way! Answered my questions in text immediately. Exceeded expectations on getting the job done quickly!”

Kristen K.
Catalytic Converter Claim

JANUARY 2024

“The whole team, including dispatcher Vic, were very courteous and helpful. I was constantly being informed of the status of the repair and the final product was great. Looked just like the old wheels/tires.”

Jeremy K.
Wheel & Tire Claim

JANUARY 2024

“The service is very good. Thank you”

Crystal E.
Catalytic Converter Claim

JANUARY 2024

“Very happy, very, very satisfied”

Alberto C.
Catalytic Converter Claim

JANUARY 2024

“The response is fast as well as the repair. The people are very pleasant, knowledgeable of what they are doing. I’m really very satisfied.”

Teresita R.
Catalytic Converter Claim

DECEMBER 2023

“Everything went great”

Ronald N.
Catalytic Converter Claim

DECEMBER 2023

“Very good job!!!”

Jose R.
Wheel & Tire Claim

DECEMBER 2023

“It was nice and easy.”

Everardo D.
Catalytic Converter Claim

DECEMBER 2023

“I really liked the mobile tech, Joseph. You should use him for services in the DC area as much as possible.”

Clay B.
Wheel & Tire Claim

DECEMBER 2023

“Everything moved quickly and smoothly.”

Cheryl S.
Catalytic Converter Claim

DECEMBER 2023

“Job well done. They kept me informed and did what they said they would.”

Catherine V.
Catalytic Converter Claim

NOVEMBER 2023

“I appreciated the efficient service and follow-up provided by Premiere.”

Yukio O.
Catalytic Converter Claim

NOVEMBER 2023

“Great communication from everyone at Premiere Services. Once they got involved with the difficulties I was having with getting my car repaired, my stress level dropped to zero. Well done!"

L. Plewka
Catalytic Converter Claim

OCTOBER 2023

“Everything went smooth and I’m grateful you worked with my mechanic who I’ve been using for 15 years because I trust him. Great experience!"

J. Johnson
Catalytic Converter Claim

OCTOBER 2023

“Very good client service! I was always informed on the advance of the repair of my vehicle."

A. Avila
Catalytic Converter Claim

OCTOBER 2023

“The process was seamless and repair and process was communicated throughout."

R. Rodriguez
Catalytic Converter Claim

OCTOBER 2023

“Excellent service!"

V. Sancez
Catalytic Converter Claim

OCTOBER 2023

“Person who came out to put tires on was very helpful and considerate thank you all for being understanding and making the whole process easy and quick appreciate every person I dealt with."

V. Zendejas
Wheel & Tire Claim

OCTOBER 2023

“Everything was fine. No problems or complaints."

B. Pyndell
Wheel & Tire Claim

OCTOBER 2023

“You took care of all my needs…Thank You"

A. Jones
Wheel & Tire Claim

OCTOBER 2023

“Thank you!"

A. Loper
Wheel & Tire Claim

OCTOBER 2023

“We were grateful the tow was arranged and the work required to repair our car at The Smog Shop was promptly completed."

J. Palmer
Catalytic Converter Claim

OCTOBER 2023

“The best in the business TOYOTA OF DALLAS. From Gary Davidson in service to the mechanics in the back."

S. Edwards
Catalytic Converter Claim

SEPTEMBER 2023

“Staff was very kind during this stressful situation. Grateful they did not total my old car out. Runs great. I’ve been out of state several times with no issues. Putting a cage over catalytic converter hope that stops the thief. If not, realize next time will total and need to buy new car."

E. Ridley
Catalytic Converter Claim

SEPTEMBER 2023

“Everyone I dealt with was very professional, and kept me informed about what to expect and what I needed to do. My experience was very positive."

C. Newby
Catalytic Converter Claim

SEPTEMBER 2023

“The Premiere team was really helpful in assisting with my repair and providing updates. They really helped make the process as painless as possible."

A. Helfers
Catalytic Converter Claim

SEPTEMBER 2023

“Great job Premiere Services, I am totally satisfied and keep on doing a great job."

M. Mossi
Catalytic Converter Claim

SEPTEMBER 2023

“Thank you so much for your wonderful service and your excellent attention to every detail of my repair! I really appreciate everything you did!"

C. Flemington
Catalytic Converter Claim

SEPTEMBER 2023

“Their whole process was easy and everyone took care of my car and got it repaired so fast!! I am so grateful for you all!"

M. Ramirez
Catalytic Converter Claim

SEPTEMBER 2023

“Your team members were such an excellent go-between! We never felt like we needed to step in to make sure everything was getting handled because everyone was on it. Communication was great also. Thanks for making this experience so easy!"

J. Urbaniec
Catalytic Converter Claim

SEPTEMBER 2023

“Eric always kept me updated and really understood how challenging it is waiting for the catalytic converter that’s in such strong demand due to high theft. Job well done!"

J. McLaughlin
Catalytic Converter Claim

SEPTEMBER 2023

“My car was taken care of at a shop with good service."

K. Faught
Catalytic Converter Claim

SEPTEMBER 2023

“Everything went well, had my truck repaired in a timely manner."

J. Espinoza
Catalytic Converter Claim

SEPTEMBER 2023

“Toyota service agent said Premiere was the best insurance outfit she had ever dealt with”

J. Bailey
Catalytic Converter Claim

AUGUST 2023

"The service team gave me update every day, that is perfect!”

A. Wei
Catalytic Converter Claim

AUGUST 2023

“Good job by all involved”

A. Chopin
Catalytic Converter Claim

AUGUST 2023

“Great and prompt service”

E. Solano
Catalytic Converter Claim

AUGUST 2023

“It was done very quickly. Turn around time was great!”

D. Ezelle
Catalytic Converter Claim

AUGUST 2023

“It was a job well done. The whole experience. Was a 10+. Everyone involved was so helpful. Thank you 😊

P. Ketchum
Catalytic Converter Claim

AUGUST 2023

“I was very satisfied!"

J. Nix
Wheel & Tire Claim

AUGUST 2023

“Communications we’re well done.”

J. Durbin
Catalytic Converter Claim

AUGUST 2023

“Everyone was so kind and willing to help get my car repaired. Customer service agents were able to work quickly and communicated with insurance adjuster. Felt like I was in the loop and being well take care of. Much appreciate everyone's help.”

E. Barajas
Catalytic Converter Claim

AUGUST 2023

"They kept me informed of the status, very friendly, and took care of the business."

J. Jackson
Catalytic Converter Claim

JUNE 2023

"The service that I received was outstanding. Working with you & my insurance company (California Casualty) has been extremely satisfying. Thank you."

K. Finn
Catalytic Converter Claim

JUNE 2023

"Claim handled within 24 hours, very impressed with the service received and prompt contact."

J. Leaym
Catalytic Converter Claim

JUNE 2023

"Service was helpful, on top of things, and fast. Always followed up with calls if I was unable to answer the phone the previous day. Please keep it up!"

J. Kwok
Catalytic Converter Claim

JUNE 2023

"Thank you, great work!"

T. Moua
Wheel & Tire Claim

JUNE 2023

"Process was easy, and friendly."

R. Jones
Catalytic Converter Claim

JUNE 2023

"Amazing service and staff! Used the repair shop of my choice and got a super fast turnaround on the job. Excellent communication as well! "

J. Jackson
Catalytic Converter Claim

JUNE 2023

"Thanks for the fast work great job done."

K. Lee
Catalytic Converter Claim

JUNE 2023

"Awesome customer service and response time. Thank you!"

F. Rodriguez
Catalytic Converter Claim

JUNE 2023

"Great service and efficient"

S. Givray
Catalytic Converter Claim

JUNE 2023

"Great communication and updates along the way. You all helped get my vehicle repaired QUICKLY!"

S. Ware
Catalytic Converter Claim

JUNE 2023

"Smooth process and great communication along the way. I appreciated the text option"

S. Zabilla
Catalytic Converter Claim

JUNE 2023

"Smoothest repair service I could ask for."

K. Godinez
Catalytic Converter Claim

JUNE 2023

"This service was above and beyond anything I expected. Amazing customer service, as all service should be."

J. Rhonemus
Catalytic Converter Claim

JUNE 2023

"Daniel did a great job all through the process…..thanks!!!"

P. Galvez
Catalytic Converter Claim

JUNE 2023

“Really very pleased with the service and the notifications.”

D. Fulvio
Catalytic Converter Claim

MAY 2023

“Very very professional and Danielle the best she really helped me”

R. Mena
Catalytic Converter Claim

MAY 2023

“You took care of everything right away and you were on top of everything. Thank you so much.”

A. Omar
Catalytic Converter Claim

MAY 2023

“Excellent service all around! Thank you.”

C. Ruvalcaba
Catalytic Converter Claim

MAY 2023

“This was a most excellent experience. Everyone I talked to did everything they could to make this smooth and painless. Thank you.”

B. Smith
Catalytic Converter Claim

MAY 2023

“Awesome service, very friendly, great customer experience! Erick was very, very helpful and knowledgeable!”

B. Tietje
Catalytic Converter Claim

MAY 2023

“Danielle had amazing customer service! Very professional!”

D. Pearson
Catalytic Converter Claim

MAY 2023

“Erick and the others were very helpful in getting my car back into service. They were quick to answer all my questions and made my situation easier.”

K. Seng
Wheel & Tire Claim

MAY 2023

“I really appreciate the coordination done between insurance, vendor, and me. Making things easy for me.”

R. Vazquez
Catalytic Converter Claim

MAY 2023

“Excellent customer service”

F. Haile
Catalytic Converter Claim

MAY 2023

"Breanna was friendly and efficient!"

T. Houska
Catalytic Converter Claim

APRIL 2023

“Thank you, during a time off crisis, everyone was extremely kind and understanding during my emotional times which helped me to stay calm, even when I wasn't calm.”

M. Campbell
Catalytic Converter Claim

March 2023

“They made the claims process vary easy and painless.”

M. Balk
Catalytic Converter Claim

March 2023

“I believe Premiere Services helped to get me my truck back much quicker than it would have been. Thanks!”

R. Tate
Catalytic Converter Claim

March 2023

“Excellent service and great people. Could not be happier with the outcome.”

C. Boyd
Catalytic Converter Claim

March 2023

“I am glad I was able to get a factory Toyota replacement since that was what was in the car that was stolen.”

E. Trinidad
Catalytic Converter Claim

March 2023

“Thank you for making this situation so easy to take care of”

J. Miller
Catalytic Converter Claim

February 2023

“Service was quick and efficient… Thanks!”

A. Sheppard
Wheel & Tire Claim

February 2023

“The whole process went very smooth, thanks!!”

R. Escobar
Catalytic Converter Claim

February 2023

“The representatives were very hard working at getting my vehicle back on the road. I appreciate them and their hard work. Thank you.”

L. Archer
Catalytic Converter Claim

February 2023

“Great service and so nice that I didn’t have to make phone calls!”

J. Campbell
Catalytic Converter Claim

February 2023

“Really impressed with the high level of service during an unfortunate situation.”

L. Garcia
Catalytic Converter Claim

February 2023

“The customer service representatives at Premiere Services were excellent and extremely helpful and professional.”

A. Ettison
Wheel & Tire Claim

February 2023

“Personal service. They mentioned people by name that had contact with at the garage where our car was being fixed. Also text/emailed updates at every step of the way.”

A. Bidney
Catalytic Converter Claim

January 2023

“I loved the quick and attentive service from Premiere Services as well as service provided from SpeeDee mufflers”

L. Guerrero
Catalytic Converter Claim

January 2023

“Great communication. Friendly team. Good handoff across team. Folks are super nice. First experience.”

M. Hobson
Catalytic Converter Claim

January 2023

“Thank you for all your help getting my car repaired I really appreciate it”

M. Haigh
Catalytic Converter Claim

January 2023

“Awesome job”

G. Dagdag
Catalytic Converter Claim

January 2023

“GREAT SERVICE QUICK RESPONSE!”

J. Torres
Catalytic Converter Claim

January 2023

“Thank you for handling this so quickly & efficiently! We were able to enjoy our daughter’s wedding while y’all took care of the repair.”

G. Huber
Catalytic Converter Claim

January 2023

"I came out of my apartments here in Riverside and saw my car up on blocks in the apartment complex parking lot! I called my insurance company and they immediately send me over to an adjuster who handled my claim and I was very happy with him.  He dispatched Premiere Services who immediately contacted me and scheduled to come out to my apartment with a mobile truck to replace my wheels and tires.  The service was great! Carlos at Premiere Services handled my job fast and got it done right and very quickly.  I would give Premiere Services a service rating of 10+!  Nice job!"

Chat Chettra
Riverside, Ca

2018 Toyota Camry

"My Honda Accord was vandalized, and they stole my rims and tires on 17 October. I was so shocked when I saw my car up on bricks in my driveway – I will never forget that sight! I called my insurance provider and they immediately told me about a mobile service they would come out and take care of the situation. I was surprised to hear that because I knew this was going to be hard to fix. Alyssa, my adjuster, said that Premiere Services would contact me and coordinate everything and “not to worry“. The guy from Premiere, Mike, called and was unbelievable. He had the rims and tires back on my car on the very next day. Shocking but true! Super job."

Thomas S.
Bowie, MD

2016 Honda Accord

"I woke up in the morning and looked out my window and was shocked to see my truck was up on blocks in my driveway and all four wheels and tires were gone. I immediately called my insurance provider and was connected to Marisela, my adjuster. She could not have been nicer or more empathetic to my needs. She mentioned that they have a mobile service that can come out to my home and replace the wheels and I said, ”go for it!”  She referred me to Premiere Services, I received a call from Daryl from Premiere within an hour. I was super happy! He told me not to worry, they would get me back on the road in a day and he delivered! A mobile technician (very professional) arrived the next day at my home, installed the new wheels and tires and I could not have asked for better service. The only thing that I might suggest, is that the installer would have taken the blocks and disposed of them. I would definitely refer Premiere Services to anyone that has had this type of claim (they are happening a lot here in Houston.) Overall it was a great experience. I’d give Premiere Services a solid 10 on service and delivery! Nice work."

ILT Daniel R.
Houston, TX

2017 Chevy Silverado

"I went out to my car on my way to work and I saw that it was lopsided and thought it was weird. As I walked up to my car, I noticed that both left side wheels were stolen and my car was up on blocks. I called the police to report the theft and then I called my insurance provider. They were awesome! They gave me options and then they told me about Premiere Services' mobile service, and they would come to my house. It was great. My adjuster Rany connected me directly on the telephone to Premiere Services so the process was really fast! I worked with Daryl and he was totally honest, got me genuine wheel replacements and everything went extremely well. Premiere did a great job. Satisfaction score… Definitely a 10!"

Martin O.
Inglewood, CA

Toyota Camry XSE

"My husband’s car had its wheels and tires stolen and it was a nightmare. We immediately called our insurance company and they referred us over to Premiere Services. We gave them a call and they were extremely helpful. There was such a feeling of confidence that they were going to get the wheels back on the car as quickly as possible. And they did! Apparently, the wheels were difficult to find or a special order, but they got them within a couple of days and back on the car in no time. Unfortunately, there was additional damage and the car is still at the body shop, But as far as Premiere Services work went, they did a great job. By the way, your Ryan was an absolute pleasure to work with! Thank you."

Roberto O
Fresno, CA

"The whole process was great! I work for Kaiser Healthcare and I know how difficult coordinating things can be. But you guys did an awesome job! I noticed my wheels gone for my car in the parking lot at my work here in San Leandro and immediately called my insurance company. They were great as well. They said they would have Premiere Services contact me immediately to coordinates replacement. Within an hour, I received a call from Ryan at Premiere. What a gentleman. He called to go over my wheels and he assured me that everything was going to be fine. The gentleman that came out to my office to install my new wheels and tires drove all the way from Sacramento, so I really appreciated the mobile service. He explained everything he was going to do and then very nicely completed the installation. I’m very grateful for the fast service. Again, Ryan was terrific. He coordinated everything and was in constant communication with me throughout the process, which I appreciated. Thank you Premiere Services!"

Ardella O.
San Leandro, CA

"I was very pleased with the service that Premiere Services offered after I reported my claim to my insurance company. They contacted me right away and had my new wheels and tires installed on my car the very next day. I was very happy after being worried that my car was on the street and vulnerable to someone breaking into it. They got the job done and did a great job!"

Fnu N.
Oakland, CA

"To my surprise, everything went very smooth; from my initial call to my insurance provider reporting the claim to the adjuster, Andrea, calling me back and her having Mike from Premiere Services contacting me back. It was all like a machine! Mike from Premiere was terrific, and he got the technician Wade to come out and install the wheels and tires back on my car. It happened on a Saturday and I heard back from Andrea on Monday morning and Mike from Premiere was on the phone with me that day. I was very satisfied with the service and would highly recommend the mobile service to everyone."

James A.
Manteca, CA

National Supplier of Mobile Electronics Replacement,
Catalytic Converter Replacement and Tire & Wheel Replacement.

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PREMIERE'S COMMITMENT

Get In Touch.

Give Us A Call

1-800-479-9945

Office Hours

Mon-Fri 5am-6pm PST

Email Us

info@premiereservices.com

National Operations Center

13529 Larwin Circle, Santa Fe Springs, CA 90670

Give Us A Call

1-800-479-9945

Email Us

info@premiereservices.com

Office Hours

Mon-Fri 5am-6pm PST

National Operations Center

13529 Larwin Circle, Santa Fe Springs, CA 90670

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About Premiere Services

Premiere Services is a leading nationwide mobile electronics replacement, wheel & tire and catalytic converter replacement service provider since 1991. We serve the consumer, fleet, collision and insurance markets.

About Us

Careers

Testimonials

News & Updates

Give Us A Call

1-800-479-9945

Email Us

info@premiereservices.com

Office Hours

Mon-Fri 5am-6pm PST | Sat 8am-12pm

National Operations Center

13529 Larwin Circle,
Santa Fe Springs, CA 90670

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Connect With Us

Quick Links

Online Claims Portal

Deductible Payment Center

Insurance Services

Mobile Electronics Replacement

Wheel & Tire Replacement

Catalytic Converter Replacement

Installation Services

Contact Us

Premiere Services
National Operations Center
13529 Larwin Circle
Santa Fe Springs, California, USA
90670

Call Us Toll Free
1-800-479-9945

Email Us
info@premiereservices.com

Hours of Operation
Mon-Fri: 5am - 6pm PST

Premiere Services | Your National Comprehensive Claims Solution | California, USA

 

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